Supervise and support our maintenance customers around Solid Edge in support as the primary contact person for all technical questions
Advise customers on Solid Edge – in the application as well as on topics such as infrastructure installation and licensing
Deliver training on Solid Edge – from standard to specialty to upgrade training
Support sales through internal consulting around Solid Edge as well as pre-sales activities (product presentations)
Create webinars and tutorials and support our marketing with solid edge content
Requirements
Completed technical training or a technical degree (e.g. Bachelor's or FH diploma) in the fields of mechatronics, mechanical engineering or a comparable field
Hands-on experience with 3D CAD systems, ideally Solid Edge or alternatively with comparable tools such as SolidWorks or Autodesk Inventor
Preferably experience in conducting training on 3D CAD systems
First experience in customer contact
Ideally, initial experience in customer service in the CAD area (e.g. hotline, helpdesk)
Very good knowledge of German (C1) is mandatory, good knowledge of English (B2) is an advantage
Benefits
First-class office with high-quality equipment in an easily accessible location by public transport and private transport
Quick decisions at management level for your concerns through flat hierarchies
Extensive onboarding - We make you fit for your position
Hybrid working according to personal needs
Regular company and team events
Company fitness through EGYM Wellpass with over 10,000 training and wellness offers in Germany and Austria. Our employees pay only €20/month - we take care of the rest!
Company health insurance with a comprehensive range of care
Attractive employee discounts in various areas, such as exclusive corporate benefits, Benefits.me, special conditions for hotels and discounts on Eliot desks